All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shopify Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce ? Operational
Recharge Platform Operational
90 days ago
99.99 % uptime
Today
Recharge Analytics Operational
90 days ago
100.0 % uptime
Today
Recharge API Operational
90 days ago
100.0 % uptime
Today
Recharge Charge Processing Operational
90 days ago
100.0 % uptime
Today
Recharge Checkout Operational
90 days ago
100.0 % uptime
Today
Recharge Customer Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Merchant Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 6, 2025

No incidents reported today.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Delayed processing of some Rewards flows
Resolved - Data cleanup has been completed. This issue is now fully resolved.
Sep 30, 05:23 PDT
Update - A fix has been implemented, and the issue is now resolved. Our team is continuing to work on data cleanup.
Sep 26, 17:13 PDT
Monitoring - A fix has been implemented and we are monitoring results.
Sep 26, 14:35 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 14:34 PDT
Investigating - We are an investigating an issues affecting some Rewards flows and email marketing consent synchronization.
Sep 26, 13:57 PDT
Sep 29, 2025
Internal Server Error in the onboarding checklist
Resolved - This issue has been resolved.
Sep 29, 16:10 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 29, 15:26 PDT
Investigating - We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this.

In the meantime, you can access your Recharge admin by amending the end of the URL to /merchant/home.
Sep 29, 14:37 PDT
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
Sep 25, 2025
Stale Analytics Data
Resolved - This issue is now resolved and data for 9/24/25 is displayed on the home and analytics pages as expected.
Sep 25, 08:50 PDT
Update - This issue is now resolved and data for 9/24/25 is displayed on the home and analytics pages as expected.
Sep 25, 08:50 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 25, 05:07 PDT
Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

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