Resolved -
This has been resolved.
Dec 16, 15:44 PST
Monitoring -
A fix has been implemented and we are seeing recovery.
Dec 16, 15:05 PST
Update -
We are still investigating reports of API degradation affecting several services, including product search within the Recharge admin and customer portal access issues for some users.
Dec 16, 14:50 PST
Investigating -
We are currently receiving reports of API degradation affecting several services, including product search within the Recharge admin for some users. Our team is actively investigating the issue.
Dec 16, 14:11 PST