All Systems Operational

Shopify Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce ? Operational
Recharge Platform Operational
90 days ago
99.99 % uptime
Today
Recharge Analytics Operational
90 days ago
100.0 % uptime
Today
Recharge API Operational
90 days ago
100.0 % uptime
Today
Recharge Charge Processing Operational
90 days ago
100.0 % uptime
Today
Recharge Checkout Operational
90 days ago
100.0 % uptime
Today
Recharge Customer Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Merchant Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Resolved - This issue has been resolved.
Oct 16, 14:54 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 16, 13:42 PDT
Investigating - We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this.

In the meantime you can access your Recharge admin by amending the end of the URL to /merchant/home

Oct 16, 13:25 PDT
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Resolved - The issue has been resolved, and all data is up to date.
Oct 10, 06:46 PDT
Monitoring - The issue has been resolved, and all data is up to date.
Oct 10, 06:45 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 05:09 PDT
Oct 9, 2025
Resolved - This incident has been resolved.
Oct 9, 07:50 PDT
Identified - The issue with the Analytics drill-down data has been resolved. All reports/exports should be working as expected.
Oct 9, 03:40 PDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.