Recharge Status

All Systems Operational

Recharge Analytics Operational

Recharge API Operational

Recharge Charge Processing Operational

Recharge Checkout Operational

Recharge Customer Portal Operational

Recharge Developer Documentation Operational

Recharge Merchant Portal Operational

Recharge Payments website Operational

RechargeSMS Operational

Recharge Store Front Operational

Recharge Webhooks Operational

Shopify Admin Operational

Shopify API & Mobile Operational

Shopify Storefront Operational

Shopify Third party services Operational

Avalara Tax Calculation Service Operational

SendGrid API v2 Operational

AWS s3-us-west-1 Operational

AWS s3-us-west-2 Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Cloud SQL Operational

Google Cloud Platform Google Container Engine Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Identity & Access Management Operational

Google Cloud Platform Identity & Security Operational

BigCommerce Operational

Zendesk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Recharge Checkout response time

Fetching

Recharge Checkout Uptime

Fetching

Recharge API response time

Fetching

Recharge API Uptime

Fetching

Past Incidents

Jul 18, 2025

Analytics Data Delay

Resolved - This incident has been resolved and all Analytics data has been refreshed.
Jul 18, 10:27 PDT

Monitoring - Our team has identified the root cause of the issue and data is now being repopulated. Stores will begin to see updated analytics data over the course of the next few hours.
Jul 18, 07:02 PDT

Exports erroring out

Resolved - This incident has been resolved.
Jul 18, 04:09 PDT

Investigating - We are receiving reports of export errors and are investigating.
Jul 18, 03:02 PDT

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.