All Systems Operational

Shopify Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce ? Operational
Recharge Platform Operational
90 days ago
99.95 % uptime
Today
Recharge Analytics Operational
90 days ago
100.0 % uptime
Today
Recharge API Operational
90 days ago
100.0 % uptime
Today
Recharge Charge Processing Operational
90 days ago
99.69 % uptime
Today
Recharge Checkout Operational
90 days ago
100.0 % uptime
Today
Recharge Customer Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Merchant Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Webhooks Operational
90 days ago
100.0 % uptime
Today
Recharge Support Operational
In-App Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Resolved - The root cause of this incident has been resolved. Those impacted will receive further communication.
Nov 12, 16:36 PST
Update - At this time only a limited subset of stores are impacted and our team is working to address lingering issues. Store updates will continue to be made throughout the day.
Nov 11, 09:05 PST
Update - We are continuing to work on a fix for this issue.
Nov 10, 13:54 PST
Update - We are continuing to review and work on impacted charges.
Nov 10, 10:11 PST
Update - A fix has been deployed. Our team is now working on cleanup of impacted charges.
Nov 10, 07:54 PST
Identified - The issue has been identified, and a fix is being implemented.
Nov 9, 11:32 PST
Investigating - We are currently investigating an issue impacting charge processing.
Nov 9, 10:06 PST
Nov 11, 2025
Nov 10, 2025
Nov 9, 2025
Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Resolved - We are observing full recovery and will continue monitoring.
Nov 4, 14:07 PST
Identified - We are aware of an issue impacting Sendgrid use in some stores. Our team is investigating.
Nov 4, 13:25 PST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.