Partially Degraded Service

Shopify Degraded Performance
Shopify Admin Operational
Shopify API & Mobile Degraded Performance
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce Operational
Recharge Platform Operational
90 days ago
99.95 % uptime
Today
Recharge Analytics Operational
90 days ago
100.0 % uptime
Today
Recharge API Operational
90 days ago
100.0 % uptime
Today
Recharge Charge Processing Operational
90 days ago
99.69 % uptime
Today
Recharge Checkout Operational
90 days ago
100.0 % uptime
Today
Recharge Customer Portal Operational
90 days ago
100.0 % uptime
Today
Recharge Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Recharge Webhooks Operational
90 days ago
100.0 % uptime
Today
Recharge Support Operational
In-App Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 19, 2025

No incidents reported today.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Resolved - This incident has been resolved.
Dec 17, 10:24 PST
Monitoring - A fix has been implemented, and we are seeing full recovery.
Dec 17, 10:06 PST
Update - We are starting to see some recovery and are continuing to work to get fully resolved.
Dec 17, 09:36 PST
Update - We are starting to see resolution and are continuing to investigate.
Dec 17, 09:35 PST
Investigating - We are currently seeing degraded admin accessibility in the merchant portal and are investigating.
Dec 17, 09:21 PST
Dec 16, 2025
Resolved - This has been resolved.
Dec 16, 15:44 PST
Monitoring - A fix has been implemented and we are seeing recovery.
Dec 16, 15:05 PST
Update - We are still investigating reports of API degradation affecting several services, including product search within the Recharge admin and customer portal access issues for some users.
Dec 16, 14:50 PST
Investigating - We are currently receiving reports of API degradation affecting several services, including product search within the Recharge admin for some users. Our team is actively investigating the issue.
Dec 16, 14:11 PST
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.