All Systems Operational
Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Customer Portal Operational
Recharge Developer documentation ? Operational
Recharge Checkout Operational
Recharge Merchant Portal Operational
Recharge Payments website Operational
RechargeSMS Operational
Recharge Store Front Operational
Recharge Webhooks Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk ? Operational
BigCommerce ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Recharge Checkout response time
Fetching
Recharge API response time
Fetching
Past Incidents
May 4, 2024

No incidents reported today.

May 3, 2024

No incidents reported.

May 2, 2024
Intermittent Third-Party Ticketing System Errors
Resolved - Our third-party partner has updated their incident status and connectivity of the in-app messaging system has been restored.
May 2, 07:58 PDT
Investigating - Our third-party ticketing system is investigating an incident within their system which may be causing connectivity issues when reaching out to our support team through our in-app messaging system. Currently, you can reach our support team by sending an email to support@rechargeapps.com.
May 2, 07:29 PDT
May 1, 2024
Inbound billing webhooks delays
Resolved - This incident has been resolved.
May 1, 20:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 16:59 PDT
Investigating - We are currently processing a high volume of inbound billing webhooks from Shopify, which is causing a small number of charges to stay in PENDING status while we resolve those messages.
May 1, 16:16 PDT
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

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