All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shopify Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce ? Operational
Recharge Platform Operational
90 days ago
99.97 % uptime
Today
Recharge Analytics Operational
90 days ago
100.0 % uptime
Today
Recharge API Operational
90 days ago
99.94 % uptime
Today
Recharge Charge Processing Operational
90 days ago
100.0 % uptime
Today
Recharge Checkout Operational
90 days ago
99.94 % uptime
Today
Recharge Customer Portal Operational
90 days ago
99.98 % uptime
Today
Recharge Merchant Portal Operational
90 days ago
99.92 % uptime
Today
Recharge Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Required Maintenance: Sept 13, 2025
Completed - The scheduled maintenance has been completed.
Sep 13, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 19:00 PDT
Scheduled - Recharge will undergo maintenance on Saturday, September 13, 2025 between 10:00 PM ET and 11:00 PM ET, with up to 5 minutes of temporary service disruption. During this window, transactions and merchant portal access will be unavailable, and customers may briefly be unable to access their portals.
This update includes additional work on our CloudSQL tier to resolve an issue that followed the August 16 maintenance. The changes are designed to strengthen the stability and performance of the Recharge platform.

We’ve scheduled the update during a low-traffic period and don’t anticipate more than a few minutes of disruption. Updates will be posted here on our status page, and our support team is available 24/7 should you have any questions.
Sep 11, 13:00 PDT
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Merchant Admin Outage
Resolved - This incident has been resolved.
Sep 10, 14:53 PDT
Monitoring - The issue has been resolved and all stores should now see recovery. Our team will continue to monitor services.
Sep 10, 14:25 PDT
Identified - The issue has been identified and stores should be seeing recovery. We will continue to provide updates.
Sep 10, 14:13 PDT
Investigating - We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Sep 10, 14:00 PDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Shipping Rate Issues
Resolved - This incident has been resolved.
Sep 5, 10:04 PDT
Monitoring - We are seeing recovery and Recharge is continuing to take steps to mitigate the impact while the fix is being implemented by the shipping rate partner.
Sep 3, 17:35 PDT
Update - The issue has been identified as a result of incomplete external shipping rate response data being received on some stores. Recharge is taking steps to mitigate the impact while the fix is being implemented by the shipping rate partner.
Sep 3, 13:48 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 12:29 PDT
Investigating - We are currently investigating issues with shipping rates being applied on some stores.
Sep 3, 10:35 PDT
Sep 4, 2025

No incidents reported.

Sep 3, 2025
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

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