Recharge Status

All Systems Operational

Recharge Analytics Operational

Recharge API Operational

Recharge Charge Processing Operational

Recharge Checkout Operational

Recharge Customer Portal Operational

Recharge Developer Documentation Operational

Recharge Merchant Portal Operational

Recharge Payments website Operational

RechargeSMS Operational

Recharge Store Front Operational

Recharge Webhooks Operational

Shopify Admin Operational

Shopify API & Mobile Operational

Shopify Storefront Operational

Shopify Third party services Operational

Avalara Tax Calculation Service Operational

SendGrid API v2 Operational

AWS s3-us-west-1 Operational

AWS s3-us-west-2 Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Cloud SQL Operational

Google Cloud Platform Google Container Engine Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Identity & Access Management Operational

Google Cloud Platform Identity & Security Operational

BigCommerce Operational

Zendesk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Recharge Checkout response time

Fetching

Recharge API response time

Fetching

Past Incidents

Jun 6, 2025

No incidents reported today.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

Required Maintenance: May 24

Completed - The scheduled maintenance has been completed.
May 24, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 19:00 PDT

Scheduled - Recharge will undergo required maintenance on Saturday, May 24, 2025 between 10:00 PM ET and 11:00 PM ET, resulting in up to 5 minutes of service disruption to the Recharge application. During this time, you cannot process transactions or access your merchant portal. Additionally, your customers will experience temporary unavailability of their customer portals. This maintenance is required by our service provider to improve stability and performance, and we’ve scheduled at a time to minimize impact to our merchants.

Throughout the scheduled maintenance, we’ll post updates to our status page so merchants can stay up to date. As always, our support teams are available 24/7 and can assist with any questions during this time.
May 20, 07:10 PDT

May 23, 2025

No incidents reported.