All Systems Operational

Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Checkout Operational
Recharge Customer Portal Operational
Recharge Developer Documentation ? Operational
Recharge Merchant Portal Operational
Recharge Payments website Operational
RechargeSMS Operational
Recharge Store Front Operational
Recharge Webhooks Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
Avalara Tax Calculation Service Operational
SendGrid API v2 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
BigCommerce ? Operational
Zendesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Recharge Checkout response time
Fetching
Recharge API response time
Fetching
May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Resolved - This incident has been resolved.
May 1, 15:51 PDT
Update - We experienced API latency this morning resulting in slow customer portal load times as well as some charge errors on limited stores. A fix has been released, we are continuing to see recovery and all related charge errors are being retried.
May 1, 10:57 PDT
Monitoring - A fix has been implemented and we are continuing to monitor the results.
May 1, 07:17 PDT
Identified - We are seeing slow loading times on some Customer Portals. We have identified the issue and are working on a fix.
May 1, 05:34 PDT
Apr 30, 2025

No incidents reported.