Resolved -
This incident has been resolved.
Feb 3, 06:08 PST
Update -
We are still seeing recovery, and analytics backfilling remains in progress. Analytics from January 26, 2025 onward, may be unavailable at this time. Our team is actively working to resolve fully.
Jan 29, 08:37 PST
Update -
We continue to see recovery across all systems, some stores may see a delay in the data from 1/26/25 populating in the Analytics dashboards.
Jan 27, 05:47 PST
Update -
We continue to see recovery across all systems and continue to monitor as any backlogs process.
Jan 26, 15:24 PST
Monitoring -
We are seeing recovery across all systems and continue to monitor as any backlogs process.
Jan 26, 12:59 PST
Update -
We are receiving reports of some users experiencing degraded performance and a delay in order processing. We are continuing to work to resolve this issue.
Jan 26, 10:13 PST
Update -
We are receiving reports of some users experiencing degraded performance and a delay in order processing. We are currently investigating this issue.
Jan 26, 05:49 PST
Investigating -
We are currently investigating this issue.
Jan 26, 03:12 PST
Monitoring -
Our Engineers have completed the upgrade work and are monitoring.
Jan 26, 02:23 PST
Investigating -
Maintenance is ongoing.
Jan 25, 23:13 PST