All Systems Operational
Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Customer Portal Operational
Recharge Developer documentation ? Operational
Recharge Checkout Operational
Recharge Merchant Portal Operational
Recharge Payments website Operational
RechargeSMS Operational
Recharge Store Front Operational
Recharge Webhooks Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk ? Operational
BigCommerce ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Recharge Checkout response time
Fetching
Recharge API response time
Fetching
Past Incidents
Jul 17, 2024

No incidents reported today.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 19:00 PDT
Scheduled - Recharge will undergo required maintenance on Saturday, July 13, 2024 between 10:00 PM ET and 11:00 PM ET, resulting in up to 5 minutes of service disruption to the Recharge application. During this time, you cannot process transactions or access your merchant portal. Additionally, your customers will experience temporary unavailability of their customer portals. This maintenance is required by our service provider to improve stability and performance, and we’ve scheduled at a time to minimize impact to our merchants. cale

Throughout the scheduled maintenance, we’ll post updates to our status page so merchants can stay up to date. As always, our support teams are available 24/7 and can assist with any questions during this time.

Jul 11, 08:09 PDT
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - This incident has been resolved.
Jul 8, 15:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 13:44 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 8, 11:38 PDT
Investigating - We are currently investigating this issue.
Jul 8, 11:19 PDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.