All Systems Operational

Shopify Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce Operational
Recharge Platform Operational
Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Checkout Operational
Recharge Customer Portal Operational
Recharge Merchant Portal Operational
Recharge Webhooks Operational
Recharge Support Operational
In-App Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Resolved - This issue is now resolved.
Sep 28, 08:57 PDT
Monitoring - Our team has applied a fix and we are monitoring the results.
Sep 28, 08:36 PDT
Update - We are continuing to investigate the issue.
Sep 28, 07:44 PDT
Identified - Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.
Sep 28, 07:00 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment
Sep 25, 13:39 PDT
Identified - We identified the issue and implemented a fix. We are continuing to monitor this until we see full recovery.
Sep 25, 12:53 PDT
Update - We implemented a fix and are seeing a trend to recovery. We are continuing to monitor the issue.
Sep 25, 12:11 PDT
Update - We are continuing to work on resolving this issue. If you need to reach out to our support team, you can email us at support@rechargepayments.com.
Sep 25, 11:37 PDT
Investigating - We are currently investigating degraded systems. Our engineers are working on identifying issues.
Sep 25, 11:07 PDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.