Elevated traffic to product search causing slower performance
Incident Report for Recharge
Resolved
This incident has been resolved.
Posted Sep 26, 2023 - 15:53 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 26, 2023 - 13:37 PDT
Identified
The issue has been identified and performance should be improved. We're continuing our investigation.
Posted Sep 26, 2023 - 10:54 PDT
Update
We are continuing to investigate this issue.
Posted Sep 26, 2023 - 10:30 PDT
Investigating
We're aware of an issue causing slower responses when attempting to pull products in search functions. Our team is investigating.
Posted Sep 26, 2023 - 09:34 PDT
This incident affected: Recharge Merchant Portal.