Checkout processing delays on some Shopify Checkout stores

Incident Report for Recharge

Resolved

This incident has been resolved.
Posted Jun 03, 2024 - 15:56 PDT

Monitoring

We have implemented a fix and emailed affected merchants with required action steps to resolve.
Posted Jun 03, 2024 - 15:52 PDT

Identified

We have identified a fix and are working to resolve for any affected merchants.
Posted Jun 03, 2024 - 13:22 PDT

Investigating

We are experiencing a delay in some subscription checkouts being imported into Recharge. We are currently looking into the issue.
Posted Jun 03, 2024 - 13:08 PDT
This incident affected: Recharge Checkout.