Shopify checkout endpoints and Shopify shipping rate sync errors

Incident Report for Recharge

Resolved

This incident has been resolved.

Posted Dec 13, 2024 - 17:04 PST

Monitoring

A fix has been implemented and we’re monitoring the results.

Posted Dec 13, 2024 - 04:59 PST

Identified

The issue has been identified and we're working on a fix with Shopify.

Posted Dec 13, 2024 - 00:13 PST

Investigating

We are observing issues with Shopify checkout endpoints and Shopify shipping rate sync errors and are actively investigating.

Posted Dec 12, 2024 - 23:29 PST