Systems degraded

Incident Report for Recharge

Resolved

A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment
Posted Sep 25, 2026 - 13:39 PDT

Identified

We identified the issue and implemented a fix. We are continuing to monitor this until we see full recovery.
Posted Sep 25, 2026 - 12:53 PDT

Update

We implemented a fix and are seeing a trend to recovery. We are continuing to monitor the issue.
Posted Sep 25, 2026 - 12:11 PDT

Update

We are continuing to work on resolving this issue. If you need to reach out to our support team, you can email us at support@rechargepayments.com.
Posted Sep 25, 2026 - 11:37 PDT

Investigating

We are currently investigating degraded systems. Our engineers are working on identifying issues.
Posted Sep 25, 2026 - 11:07 PDT
This incident affected: Recharge Platform (Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal, Recharge Webhooks).